Support

How can we help?

Find answers to common questions, setup guides, and ways to get in touch.

Need help with something specific?

We typically respond within 24 hours.

Email support@recopyapp.com

Setup Guides

Step-by-step instructions for getting started.

Setting Up the Keyboard Extension

Learn how to enable and use the Recopy keyboard extension on iPhone and iPad to paste from your clipboard history in any app.

  1. 1Open Settings on your iPhone or iPad
  2. 2Go to General → Keyboard → Keyboards
  3. 3Tap "Add New Keyboard..."
  4. 4Select "Recopy" from the list
  5. 5Tap "Recopy" again and enable "Allow Full Access"
  6. 6In any text field, tap the globe icon to switch to the Recopy keyboard

Setting Up the Share Extension

Save content from any app to your Recopy clipboard history using the Share sheet.

  1. 1In any app, tap the Share button
  2. 2Scroll through the list of apps
  3. 3Select "Recopy" to save the content
  4. 4If Recopy isn't visible, tap "More" and enable it

Granting Accessibility Access (macOS)

Recopy needs Accessibility permissions on macOS to monitor your clipboard and paste items.

  1. 1Open System Settings
  2. 2Go to Privacy & Security → Accessibility
  3. 3Click the + button and add Recopy
  4. 4Ensure the toggle next to Recopy is enabled
  5. 5Restart Recopy if it was running

Frequently Asked Questions

How do I open Recopy?

On Mac, click the Recopy icon in the menu bar or use the keyboard shortcut (default: ⌘⇧V). On iPhone/iPad, open the Recopy app directly.

How do I set up the keyboard extension on iPhone?

Go to Settings → General → Keyboard → Keyboards → Add New Keyboard → Recopy. Then enable "Allow Full Access" so the extension can access your clipboard history.

How do I set up the Share extension?

The Share extension is automatically available after installing Recopy. In any app, tap the Share button and select Recopy from the list. If you don't see it, scroll to the end and tap "More" to enable it.

Why isn't Recopy capturing my clipboard?

On Mac, ensure Recopy has Accessibility permissions in System Settings → Privacy & Security → Accessibility. On iPhone, clipboard access requires the app to be in the foreground — open Recopy and copy something to start capturing.

How do I enable iCloud sync?

iCloud sync is a Pro feature. After upgrading, go to Recopy Settings → Sync and enable iCloud sync. Make sure you're signed into the same iCloud account on all devices.

Can I exclude certain apps from clipboard monitoring?

Yes. Go to Recopy Settings → Excluded Apps and add any apps you want to exclude. Password managers (1Password, LastPass, Dashlane, Bitwarden, KeePassXC, Keychain Access) are excluded by default.

How do I use Paste Queue?

Paste Queue is a Pro feature. Add items to the queue with ⌘⇧Q, then paste in sequence with ⌘⌃V. Each paste removes the item from the queue and moves to the next.

How do I restore my purchase?

Open Recopy Settings and tap "Restore Purchases". This will restore any previous purchases or subscriptions linked to your Apple ID.

Does Recopy work offline?

Yes. Recopy works fully offline. iCloud sync is optional and only required if you want to sync across devices. All data is stored locally on your device.

How do I delete my clipboard history?

You can delete individual items by right-clicking (Mac) or swiping (iOS) and selecting Delete. To clear all history, go to Settings → Clear History.